Delivery and collection
Delivery and collection are agreed with each order and confirmed in writing before anything moves. This page explains the options; exact costs and timings come with your quote.
Local delivery — our own vehicles
- Areas covered: [NEEDED: actual towns and postcode districts]
- Delivery days: [NEEDED]
- Delivery window: Monday to Friday, 10am – 4pm
UK-wide — courier and pallet network
- Coverage: [NEEDED: mainland only? excluded postcodes?]
- Lead time: [NEEDED: typical working days from dispatch]
- Tracking: [NEEDED: provided, and how]
Pallet deliveries are kerbside unless agreed otherwise, and you'll need to be able to unload. Someone must be available to receive and check the delivery.
Collection
Collection is by appointment only — orders are picked in advance, so please don't arrive without a confirmed slot.
- Address: [NEEDED: the real address goods are collected from]
- Times: Monday to Friday, 10am – 4pm, by appointment
- Booking: email info@surplus-stockdeals.co.uk or call [NEEDED: phone number]
Restricted and hazardous goods
Some stock — aerosols, chemicals and lithium batteries in particular — is subject to carriage restrictions. Where that affects delivery of your order we'll tell you at quotation stage and confirm the arrangements before dispatch.
Checking your delivery
Please check goods against your order on arrival and note any visible damage or shortage on the delivery paperwork before signing. Time limits for claims are in our Terms of Supply.
Collections from sellers
Where we've bought stock from you, we arrange collection once the offer is confirmed in writing. [NEEDED: who bears collection cost, any minimum load, and whether the seller must palletise and load.]